AI Auto Attendant & IVR
Route calls automatically through multi-level menus, conversational intelligence, and custom routing schedules that operate seamlessly over your high-speed internet connection.
Streamline business communications with advanced automated receptionist systems from Public Telephone Company. Our cloud-hosted auto attendants and interactive voice response tools intelligently direct every inbound call, eliminate bottlenecks, and ensure callers reach the proper extension instantly. Upgrade your customer experience with dependable cloud telecommunications backed by continuous support.
Deploy enterprise-grade call routing, interactive voice response, and unified cloud communications tailored to your organizational workflow.
Route calls automatically through multi-level menus, conversational intelligence, and custom routing schedules that operate seamlessly over your high-speed internet connection.
Power your receptionist workflows with a scalable cloud PBX infrastructure featuring on-site instruments, wireless extensions, and advanced business calling features.
Connect your automated phone attendants directly into your CRM and everyday business applications for synchronized client records and efficient workflows.
Modern callers expect swift, accurate call routing without delays or dropped connections. Public Telephone Company delivers automated receptionist systems featuring interactive voice response and cloud-hosted PBX technology. Operating over your high-speed internet connection, our systems scale seamlessly from single offices to large multi-site enterprises, giving your organization professional call routing around the clock.
Organizations rely on our telecommunications systems to handle high call volumes with enterprise consistency.
We deliver proven cloud communication platforms designed to scale reliably alongside your company.
Access responsive technical support around the clock whenever your staff needs assistance.
Avoid steep upfront hardware investments by leveraging our modern cloud phone infrastructure.
Scale seamlessly from single extensions up to thousands of users as requirements expand.
Benefit from full FCC registrations and active STIR/SHAKEN robocall mitigation standards.
Experienced leadership guiding dependable business communications.
Chairman
Nathan Kirk serves as Chairman of Public Telephone Company, a telecommunications and interconnected VoIP provider headquartered in Oviedo, Florida. With the company's roots dating back to 1999, Nathan has helped guide its evolution into a trusted provider of cloud-hosted phone systems, unified communications, PBX, and SIP trunking solutions for businesses across the globe. In his leadership role, he focuses on strategic direction and long-term growth, ensuring the company continues to deliver affordable, scalable telecom solutions without compromising on quality or compliance. Nathan is committed to maintaining Public Telephone Company's reputation for reliability, innovation, and world-class customer service, supporting businesses ranging from call centers to healthcare organizations with communication systems built to grow alongside them.
Chief Executive / Registered Agent / Officer-Director
Darrell Lopez holds the roles of Chief Executive, Registered Agent, and Officer-Director at Public Telephone Company, a Florida-based provider of cloud-hosted business communications. Overseeing day-to-day executive operations, Darrell plays a central role in shaping the company's strategic and regulatory direction, including its compliance filings with the FCC and its ongoing commitment to STIR/SHAKEN implementation for secure, trustworthy VoIP services. His leadership supports the company's mission of providing the best value in business telecom worldwide, with a focus on scalable systems that serve everyone from small businesses to large enterprises. Darrell is dedicated to ensuring customers receive dependable, feature-rich communication tools backed by responsive 24/7 support, reinforcing Public Telephone Company's standing as a reliable partner for organizations across diverse industries.
President / Officer-Director
Nicholas Lopez serves as President and Officer-Director of Public Telephone Company, a privately held telecommunications provider offering cloud-hosted VoIP, PBX, and unified communications solutions to businesses nationwide and beyond. In his leadership capacity, Nicholas oversees the company's operational execution, ensuring clients receive the advanced features and quality of service expected from a world-class phone system, all built on flexible, scalable infrastructure. He is deeply involved in the company's continued growth, helping deliver custom integrations, equipment, and software solutions tailored to businesses of every size, from startups to organizations with over 100,000 users. Nicholas is committed to customer satisfaction, prioritizing simple installation, dependable support, and long-term value for every client Public Telephone Company serves.
An automated receptionist system is a cloud-based telecommunications solution that answers incoming telephone calls and routes callers to the correct person, department, or recorded information. By leveraging interactive voice response menus and automated attendant features, the system replaces manual switchboards and ensures every caller receives immediate, structured assistance across your entire telephone network.
Speak with our communications specialists to design an automated receptionist tailored to your workflow.
Registered telecommunications provider with the Federal Communications Commission.
Compliant telecommunications reporting worksheet filing with federal regulators.
Verified listing in the FCC Robocall Mitigation Database with STIR/SHAKEN.
Registered active profit corporation under official state corporate records.
Submit your contact information and requirements to receive a customized automated receptionist proposal.
For immediate assistance, feel free to give us a direct call at 877-314-4080. You can also send us a quick email at support@ptcoa.com.
For immediate assistance, feel free to give us a direct call at 877-314-4080. You can also send us a quick email at support@ptcoa.com.